Guess what! Guess what! My laptop is back and it works! Actually, this is kinda funny, it works because it actually isn't my laptop. Mine had some faded spots from where my wrists rubbed when I used the keyboard, and this one does not... I'm 99% sure my laptop was just beyond fixing and they sent me a refurbished one. It's the same make and model though, so as long as it works how it's supposed...